Metal

Product Specification Phase:

• Working with our clients’ designers and engineers, we translate performance criteria and sketches into specifications, compliance requirements and drawings.
• We send this information to our suppliers for an initial assessment of manufacturability and quoting. Our manufacturers determine if they can produce the design reliably and at the lowest possible cost to meet the performance criteria. Then they provide a quote.
• If we identify opportunities for design improvement through this process, we discuss and evaluate these with the client for feasibility, cost and timing, and we then update the specifications and drawings before obtaining final quotes.

Sample Phase:

• After acceptance of a quote, our manufacturers deliver prototype samples for trial, feedback and approval. If any production tooling is needed, it is created once prototypes are accepted.

Quality Control:

• Our client’s quality control and standards compliance needs are managed by the factory with third-party testing as required. This is done by our manufacturers, as well as by North American test labs (e.g. Intertek).
• In many cases, our clients will visit our supplier’s facilities to witness first production runs and validate for themselves the quality of the manufacturing, testing and packaging.
• Where required, all components and completed chairs are tested to meet the Business and Institutional Furniture Manufacturers Association’s (BIFMA) standards with full test results provided.